Privacy policy

PRIVACY POLICY

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Section 1 - What do we do with your information?

When you buy something from our store, as part of the purchase and sale process, we collect the personal information you provide us, such as your name, address and email.

When you surf the store, we also automatically receive your computer's internet protocol (IP address) to get information that helps us learn more about your browser and operating system.

Email marketing (when applicable): With your permission, we can email you on our store, new products and other updates.


Section 2 - Consent

How do you get my consent?

When you provide us with your personal information to complete a transaction, check your credit card, order, process a delivery, or return a purchase, you are agreeing with our collection and use of personal information for these specific purposes.

If we ask for your personal information for a secondary reason, such as marketing, we will ask for your consent, or give you the opportunity to say no.


How can I remove my consent?

If after providing your data you change ideas, you can withdraw your consent when you want and thus prevent us from getting in touch to get or disclose information. Contact us through orderrs@confenix.pt or by mail: Confenix - Confections Lda National Road 105, 201, Lordelo Guimarães, 03, 4815-135, Portugal


Section 3 - Disclosure

We can disclose your personal information if we are required by law to do so or if you violate our terms of service.


Section 4 - Shopify

Our store is staying at Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services.

Your data is stored by storing Shopify data, databases, and Shopify's general application. They store data on a secure Firewall protected server.


Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. They are encrypted through the data security standard of the Card Payment Sector (PCI-DSS). Your purchase transaction data is stored only for the period required to complete your purchase transaction. After completing the purchase, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards defined by PCI-DSS, which are managed by the PCI Safety Standards Council. It is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure safe use of credit card information by our store and its service providers.

For more details, read Shopify's terms of service or privacy policy.


Section 5 - Third Party Services


Overall, our suppliers will collect, use and disseminate their information just to the extent necessary to allow them to perform the services they provide us with.

However, certain external service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide them with purchasing transactions.

For these suppliers, we recommend that you read your privacy policies so you can understand how your personal information will be used by these suppliers.

Specifically, remember that certain suppliers may be located or have facilities that are in different jurisdictions from yours or ours. Therefore, if you want to continue with a transaction involving an outsourced service provider, your information may be subject to the legislation of the jurisdiction (s) where the service provider or its facilities are located.

For example, if you are in Canada and your transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be subject to disclosure under United States, including the patriotic law.

Once you leave our store's website or redirected to an application or third party website, you will no longer be governed by this privacy policy or the terms of service of our site.


Links

When you click on our store, they can direct you out of our site. We are not responsible for the privacy practices of other sites and encourages you to read their privacy policies.


Section 6 - Security

To protect your personal information, take precautions and follow the industry's best practices to make sure they are not lost, usurped, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, they will be encrypted using "Secure Socket Layer" technology (SSL) and stored with AES-256 encryption. Although no internet transmission method or electronic storage is 100% safe, we follow all PCI-DSS requirements and implement additional measures accepted by industry standards.
COOKIES

Here's a list of the cookies we use. We list them so you can choose if you want to opt for cookies.

_SESSION_ID, Unique token per session, allows Shopify to store information about your session (reference, landing page, etc.)

_Shopify_visit, no retained data, persistent for 30 minutes from the last visit, used by the site provider's internal statistics tracker to record the number of visits

_Shopify_uniq, no withheld data, expires at midnight (relative to the visitor) of the next day, tells the number of visits from a single customer store.

Stroller, unique token, persistent for 2 weeks, stores information about your cart items.

_SECURE_SSSION_ID, SINGLE TOKEN, PER SESSION

Storefront_Digest, unique, undefined token, if the store has a password, it is used to determine if the current visitor has access.


Section 7 - Consent Age

When using this site, you confirm that you are of age in your state or residence province and that you have given us your consent to allow any of your underage dependents to use this site.


Section 8 - Changes in Privacy Policy

We reserve the right to modify this privacy policy at any time. So please read it frequently. Changes and clarifications have an effect immediately after being published on the site. If we make changes to the privacy policy, we will notify you about the update. So you will know what information we collect, how we use it, and under what circumstances, if applicable, we will use them and/or disclose.

If our store is merged with another company, your information can be transferred to new owners so we can continue selling products to you.


Contact Questions and Information

If you want to access, correct, change or delete any personal information we have about you, register a complaint, or simply ask for more contact information to our Privacy Director through orderrs@confenix.pt by mail: confeix - confectionery lda

[Re: Privacy Director]

[National Road 105, 201, Lordelo Guimarães, 03, 4815-135, Portugal]

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